You should try updating the BIOS/Chipset/Serial IO and MEI drivers for your device. **Both are found on the Microsoft Store and should be free. Symantec Device Program = Synaptics Touchpad Settings Manager - Commercial Elan Device Program = ETD Properties for I2C Try to download some software for the device depending on the manufacturer. In the event these steps were unsuccessful in bringing back the touchpad. Now find where you have downloaded the drivers and Install them. Expand the drivers if there and click the 'Download. If you device has any touchpad drivers of recent note to it, they will be under this section. Click on it and then in the list click on 'Mouse, Pen & Keyboard' Now select the top tab called 'Manual Updates' Type in the Serial Number (S/N) of your device and press enter. Downloading and Installing the newest drivers. Expand 'Mice and other pointing devices' and do the same for 'HID-Compliant mouse'. Select 'Uninstall', If prompted to uninstall drivers associated with the device, tick the box and continue. Right click 'HID-Compliant Touch pad' and/or anything that has eLan or Synaptics infront of it. Press the Windows key + X and select 'Device Manager' Uninstalling the Touchpad/HID device with drivers. Click 'Device Installation Settings' and Select 'No' Navigate to 'Advanced System Settings' -> 'Hardware' Type 'Control Panel' and select 'Small icons' or 'Large Icons' in the 'View By' top right. Right click the Windows Icon, select the 'Search' Function.

Disabling Automatic Hardware Driver update. **After some elapsed time, this option might not be available.

Under “Go back to the previous version of Windows 10,” click “Get started.” Click the “Recovery” tab on the sidebar. Open the Windows 10 Settings Menu by clicking the gear icon in the Windows Start menu, or by pressing “Windows+I” keys. You only need to perform this step if the touchpad was working before a Windows Update occurred. Rolling back to a previous Win 10 Version : If that did not do the trick, then continue with the steps below : If not then right click it, select 'properties' and select 'Automatic' in the 'Startup Type' in the 'General' Tab. Find 'Human Interface Device Service' in the list and make sure the 'Startup Type' is set to 'Automatic (Trigger Start)' Click the service tab far right and scroll all the way down to the bottom and click 'Open Services' Secondly we need to check if the touchpad (HID) is set to automatic in services. Try pressing FN+F7 (or whatever it is for you), to see if the Touchpad comes back. The icon looks like a touchpad with a stop sign over it and a hand. First make sure you have not accidentally hit the hotkey combination (FN+F7) on your keyboard. Would you please try the following steps below: My name is Voithos and I am here to try and help!

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